24/7Emergency service · Serving St. Paul & surrounding suburbs
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24-hour emergency service in St. Paul, MN

When your heat or cooling stops working, or a pipe bursts, day or night, weekday or weekend, call Krinkie’s.

Call 651-488-5555 now

Please call for emergencies. Online requests are answered during business hours.

HVAC technician holding a refrigerant manifold gauge set with red, yellow and blue hoses

Service at any hour

A broken furnace, an air conditioner that won’t cool or a burst pipe always seems to happen at the worst time. We answer around the clock so you never go long without heat, cooling or water.

What counts as an emergency

  • No heat in cold weather
  • No cooling during a heat wave, especially for older adults, infants or anyone with health concerns
  • Water leaking from your furnace, boiler or water heater
  • Burning smells or unusual noises from your system
  • A burst or frozen pipe, or water you can’t shut off (see emergency plumbing)
  • Sewage backing up into floor drains, tubs or toilets

If a pipe bursts

Shut off the main water valve, usually where the water line enters the house next to the meter. If water is near outlets, cords or the electrical panel, stay out of the water. Then call us.

If you smell gas or your CO alarm sounds

Leave the house immediately. From outside, call 911 or your gas utility. Once everyone is safe, call us.

If you smell gas

A gas smell is always an emergency. Leave immediately on foot. Do not flip a light switch, strike a match, or use a phone, car or flashlight near the leak. If you are already outside, walk upwind and away from the smell.

Do not turn off the gas meter or try to fix a leak yourself. Once you are safely away, call 911 and Xcel Energy at 1-800-895-2999. If another company supplies your gas, call the number on your gas bill. Call us after the utility has made the area safe.

If your CO alarm sounds

Treat every carbon monoxide alarm as real. The CPSC says that if you suspect carbon monoxide poisoning, you should get outside to fresh air and then call 911. Symptoms include headache, dizziness, nausea, sleepiness and confusion.

The CPSC reports that more than 200 people in the U.S. die each year from accidental CO poisoning not linked to fires. It recommends CO alarms on every level of your home and outside sleeping areas.

Worn or poorly adjusted furnaces and boilers are one source of CO, according to EPA carbon monoxide guidance. During a power outage, never run a portable generator inside your home or garage. The CPSC says to keep generators at least 20 feet from the house, with the exhaust facing away.

No heat in winter

In a Minnesota winter, a heating failure can lead to frozen water pipes quickly. Call us as soon as the heat stops, rather than waiting until morning. While you wait, these checks are safe to do:

  • Confirm the thermostat is set to heat and its batteries work.
  • Make sure the power switch on the furnace or boiler is on.
  • Look for a tripped breaker labeled for the furnace or boiler.
  • Open cabinet doors under sinks that sit on outside walls.

If a pipe has already frozen, never thaw it with an open flame. When you travel in winter, ask someone to check the house while you are away. If you smell gas or burning, skip the checks and leave the house. Our furnace repair technicians and boiler repair technicians are on call around the clock.

Tripped breakers

The CPSC lists breakers that need frequent resetting as a warning sign of an electrical hazard. If a breaker trips again right away, leave it off and call a licensed electrician. The CPSC guide to home wiring hazards warns against installing a higher-rated breaker to stop the tripping.

Do not remove the panel cover to look inside, which the CPSC calls a job for a qualified electrician. Sparks, smoke or a burning smell from the panel are a fire risk. Get everyone out and call 911. For other urgent problems, our licensed electricians can help.